Refund policy

Due to the nature of our wellness and consumable products, we are unable to accept returns or exchanges simply because of a change of mind once an item has been delivered.

However, we will assist if you receive a product that is:

• Incorrect
• Damaged during delivery
• Defective
• Missing from your order

Please contact us within 48 hours of receiving your parcel with your order number and clear photographs of the product and packaging.

Eligibility

To qualify for a return or replacement, the product should remain unopened and in its original packaging unless the issue can only reasonably be discovered after opening.

Products that have been consumed, used, improperly stored or damaged after delivery generally cannot be returned.

Refunds

Once your claim has been reviewed and approved, we may offer an appropriate replacement, store credit or refund, depending on the circumstances.

Approved refunds will normally be returned through the original payment method. Processing times may vary depending on your bank or payment provider.

Original shipping charges are generally non-refundable unless the return resulted from an error on our part.

Allergies, Taste and Individual Results

Please review product ingredients carefully before purchasing.

We cannot provide refunds based solely on personal taste preferences, individual tolerance or differences in perceived results, as responses to wellness products may vary between individuals.

If you are unsure whether a product is suitable for you, please consult an appropriate healthcare professional before use.